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Got a question? Chat with our team Monday to Friday 9am - 4pm AEST.

Got more questions? Just drop us a message in the chat with your email address, and our team will get back to you shortly!

Our head office is located at:
1/10 Kingston Drive
Helensvale QLD 4212
Australia.

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Got questions about your Jetpilot order or gear? Visit our Help Center for shipping info, product support, returns, and more. Fast answers so you can get back on the water.

Help Center | Jetpilot Australia Support & FAQs

Hey there, looking to check on your order? We’ve got you covered.

Once your order has been packed and shipped, you’ll receive an email with your tracking number and a link to follow it every step of the way. If you haven’t received this yet, your order is likely still being prepared we really appreciate your patience while we get it ready for you! 

If you already got a tracking number?
You can click this link Track & Manage Your Order to see the latest updates.

Can’t find your tracking email?
No worries, just send us your order number and email address and we’ll track it down for you!

Thanks for your patience.


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